Luckily they implement information kiosk at every floor.Through this information kiosk, consumers are able to check on the mall maps and information they required.
After that, every time I was lost in a mall, I go and search for the information kiosk. However, it is tiring and time consuming since I need to go to it and it is not mobile.
Then the technology came, apps is booming, smartphone usage increased, and internet penetration also increased.
The mall became creative and come out with their own very helpful apps. I will share with you Sunway Pyramid's apps which I found very helpful and easy to use.
Basically you can search stores nearby you if you get lost to get accurate information of your location. Let say I was nearby Carlo Rino shop, then I just search for Carlo Rino on the apps.
You also check direction or maps from one location to another using the maps. Let say I am at 1901 Hotdogs and I want to go to Carlo Rino. So I just search for Carlo Rino and click Direction to Here from 1901 Hotdogs outlet. Below are the direction from my search.
Basically the maps told me that Carlo Rino is two level down from 1901 Hotdogs and I need to take escalator to go down. Then I need to walk across AEON entrance to get to Carlo Rino.
Apart of that, that apps also have compass function in it. So if you are in the actual mall and you use the apps to get from one shop to another, you can actually see from the compass if you are going to right direction or not.
On top of that you no need to be afraid to forget your parking location as long as you snap the bar-code of at your parking location. You can check your parking location through the apps parking scanner.
Other than that you are also able to check the promotion of the stores or retails in the mall and check what is happening or any event held at Sunway Pyramid.
It is a better way to shop at mall! Especially if you losing your wife during the mega sale period :)
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